Terms & Conditions

Attend Summit

Smart Grid World Summit 2014

Consumer and Media Intelligence Ltd trading as ‘Smart Grid World Summit’ will receive bookings (subject to availability) for Consumer and Media Intelligence Ltd (“Events”) by either receipt of a completed Order/Registration form accompanied by full payment details or via the submission of an online booking at www.smartgridworldconference.com

Upon Consumer and Media Intelligence’s written (including online) communication to you of its acceptance of your booking for a place at an Consumer and Media Intelligence’s Event there shall be a legally binding contract between Consumer and Media Intelligence and you to which these terms apply.


The fee for each Event (“Fee”) will include (for conference delegates) one place at the conference, refreshments, lunches and documentation.The Fee does not include travel to or from the Event or any accommodation costs incurred.

If payment is not made at the time of booking, your registration will be provisional and confirmation will only be sent when payment has been received in full. You acknowledge that Consumer and Media Intelligence cannot guarantee places held on a provisional basis and that places may sell out.

Under VAT Excise regulations delegates from all countries are required to pay VAT @ 20% on all Events taking place in the United Kingdom. For Events in other countries, delegates are required to pay any VAT, excise duty or other sales tax which is applicable.

Cancellations and Postponements

All attendee cancellations must be submitted in writing to

Adamson House
Towers Business Park
East Didsbury
Manchester M20 2YY
England, United Kingdom.

Cancellation charges shall be applicable as follows:

– Written notice received by us % of Fee to be charged:
– 30 days prior to the first day of the Event 50%
– Between 14 days and 29 days prior to the first day of the Event 75%
– 14 days prior to the first day of the Event 100%

You agree that these charges represent a genuine pre-estimate of the costs Consumer and Media Intelligence will incur as a result of cancellation.

Refunds may take up to 14 working days.

A substitute delegate may be sent in your place if you cannot attend for any reason and these details can be updated on the Event website or by phoning or emailing Consumer and Media Intelligence.

For event sponsorship cancellation, within 30 days of booking will have full refund and within 45 days will have 50% refund. Cancellations after 45 days of booking, will be non-refundable. Full payment must be in account within 30 Days, unless and until agreed otherwise.

How to canel event sponsorship:

Please write via post, fax or email at the addresses below:

Adamson House
Towers Business Park
East Didsbury
Manchester M20 2YY
England, United Kingdom.

E: info@smartgridworldconference.com

If an Event is cancelled by Consumer and Media Intelligence for any reason within the control of Consumer and Media Intelligence, a full refund of the Fee will be paid to you within 8 weeks. Consumer and Media Intelligence’s total liability to you in connection with the cancellation of an Event shall be limited to a refund of the Fee.

If the Event is postponed for reasons beyond the control of Consumer and Media Intelligence, you will be notified of a revised date for the Event and you shall have the right to cancel your place and receive a full refund of the Fee (to be paid to you within 8 weeks). If you wish to confirm your attendance at the postponed Event, your booking will be transferred to the new Event date and the terms listed here will apply to the transferred booking.

Changes, Cancellations and Postponements

Whilst our schedule and programmes are correct at the time of going to press or when published on our website; however circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Consumer and Media Intelligence Ltd reserves the right to alter or modify the advertised speakers, topics, venue or timing of an Event, if necessary, without any liability to you whatsoever. Any substitutions or alterations will be updated on our website as soon as possible. All registered delegates will be notified in advance of such changes.

Event participants are responsible for taking appropriate insurance cover in connection with their attendance at the Event. To the maximum extent permitted by law, Consumer and Media Intelligence shall not be liable for any kind of loss or damage to you or your personal property, unless caused by our negligence.

Views expressed by speakers are their own and Consumer and Media Intelligence disclaims all liability for advice given or views expressed during an Event. Documentation distributed at an Event is intended for information only and should not be relied upon.

Consumer and Media Intelligence does not accept responsibility for the non-arrival of Event information.

Please note that for promotional purposes, the Event or part of it may be filmed by audio, visual, audio-visual or electronic means. You agree to permit Consumer and Media Intelligence to use and distribute such footage, which may feature images of you, in all or any media whether now known or hereafter to be invented throughout the world in perpetuity for the purposes of advertising, publicity, reporting and otherwise in relation to the exploitation of such recordings.


Information about the Consumer and Media Intelligence privacy policy is available on: http://smartgridworldconference.com/privacy-policy/.

These terms contain the entire agreement between you and Consumer and Media Intelligence.

To the maximum extent permitted by law, Consumer and Media Intelligence shall not be liable to you for any direct, indirect, economic or consequential loss or any loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings arising in connection with this Agreement, even if you have been advised of the possibility of such loss or damage.

If any provision of these terms is held to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of the provisions will continue in full force and effect as if the terms had been executed with the invalid, illegal or unenforceable provision omitted. Any express or implied waiver to perform any obligations under these terms will not prevent the subsequent enforcement of them. A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms.

These terms shall be governed by English law and you hereby irrevocably submit to the exclusive jurisdiction of the English courts. Nothing in this clause shall limit Consumer and Media Intelligence’s right to take proceedings against you in any other court of competent jurisdiction.

Contacting us

If you have any questions about these statement or your personal information, please contact us at info@smartgridworldconference.com.